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Learn to apply best practices and optimize your operations.
Manage
Learn to apply best practices and optimize your operations.
8 top enterprise search engines
Whether an organization wants to improve its internal or external search strategies, an enterprise search engine can help users find information and protect data more easily. Continue Reading
The importance of ethics in information management
Advancements in data collection and processing may tempt information management professionals to use as much customer data as possible. Yet, more data use means less privacy. Continue Reading
Generative AI's effect on content management systems
Generative AI's ability to create content can enhance workflow automation within a CMS. Yet, organizations must implement guardrails to ensure data privacy and content quality. Continue Reading
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7 records management systems to consider
Top records management systems like Box, DocuPhase, Laserfiche and SharePoint can help organizations store important documents and automate retention schedules. Continue Reading
Best practices to create accessible documents
Anyone who creates content can make documents accessible for people who use assistive technologies. These best practices lay out how to ensure content is accessible. Continue Reading
5 examples of records management
Examples of records management vary by types of records, such as front- and back-office records, and processes, such as retention schedule management and records disposal.Continue Reading
How to create accessible PDF documents
If businesses create accessible PDF documents, they can reach more customers and expand their business opportunities. Learn how to create and ensure all documents are accessible.Continue Reading
Records vs. document management: What's the difference?
Records and document management both help organizations share and use files, but these strategies have different goals, information, processes and systems.Continue Reading
How to build a content governance model
With a proper content governance model, organizations can improve their content marketing efforts, benefit their SEO rankings and reach larger audiences.Continue Reading
How generative AI can improve knowledge management
With generative AI, knowledge management teams can automate knowledge capture and maintenance processes. Explore how AI can improve knowledge management.Continue Reading
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How to add digital signatures to a PDF
Organizations use digital signatures to secure agreements. Common document applications, such as Adobe Acrobat and macOS Preview, let users quickly add digital signatures to PDFs.Continue Reading
Will AI-generated content affect SEO best practices?
Content marketers that want to embrace AI-generated content should know how the technology affects SEO best practices and new guidelines on AI tools from major search engines.Continue Reading
4 important skills of a knowledge management leader
KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ability to translate KM ideas into business language.Continue Reading
What does a knowledge management leader do?
Knowledge management teams often include IT professionals and content writers. But at the head, they need a central leader to make connections and guide people.Continue Reading
Top 8 knowledge base products in 2023
A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow.Continue Reading
8 SharePoint Syntex best practices
To use SharePoint's content AI services -- Syntex -- organizations should determine their pain points and plan thorough end-user trainings for successful adoption.Continue Reading
3 benefits of product information management systems
PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors.Continue Reading
What are the top benefits of knowledge management?
A proper knowledge management strategy can help organizations boost document security, increase employee efficiency and decrease frustration in searches for digital assets.Continue Reading
8 free SEO keyword research tools to explore
SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush.Continue Reading
Top 4 SEO marketing challenges for 2023
An organization's content must rank well on Google to drive website traffic. Yet, SEO marketers face barriers to this success, such as algorithm changes and underdeveloped AI.Continue Reading
7 common file sharing security risks
IT administrators must understand the top file sharing security risks and what to do to ensure they don't create vulnerabilities for the broader organization.Continue Reading
How can analytics improve content management?
Customer data and behavior analytics from tools like Google Analytics can give content managers insight into the kind of content site visitors want.Continue Reading
7 Microsoft SharePoint alternatives to consider
While SharePoint offers many capabilities, an organization may find that a different CMS or collaboration system better suits its needs. Here are some alternatives to consider.Continue Reading
Quiz: Test your knowledge of information governance best practices
As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics.Continue Reading
4 SharePoint migration tools to consider
Moving years' worth of SharePoint data out of on-premises storage to the cloud can be daunting, so choosing the correct migration tool is an essential first step.Continue Reading
6 information governance best practices
An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan.Continue Reading
How remote work affects information governance
As many teams still work remotely, organizations may struggle to manage content. Information governance teams should revisit their policies to ensure proper access and security.Continue Reading
How cloud content migration leads to digital transformation
Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies.Continue Reading
Secure content collaboration is critical for remote work
As remote and hybrid work become the new normal, secure content collaboration has become increasingly top of mind.Continue Reading
4 tips for migrating ECM to the cloud
Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses might be able to avoid such problems in the future.Continue Reading
12 advantages and disadvantages of video conferencing
Remote work necessitates technological advances such as innovations in video conferencing software. Consider the business benefits and challenges of these tools.Continue Reading
Top 6 tips to secure video meeting storage
The rise in remote work caused an increase in video conference recordings from many virtual meetings. As a result, organizations must know how to store recordings securely.Continue Reading
5 benefits of enterprise content management (ECM)
ECM is a hefty investment, so it's a good idea to evaluate all the benefits before making a purchase. Understand how ECM benefits these five areas of business.Continue Reading
Content management vs. knowledge management: What are the differences?
Knowledge management and content management both deal with creating, managing and distributing. But there are key differences between the two concepts. Learn more.Continue Reading
What is the future of ECM?
ECM isn't dead; it has evolved from a technology into an approach. Learn about the history of the ECM and look forward into the future of ECM and content services.Continue Reading
5 steps to a successful ECM implementation
Implementing an ECM system is a major undertaking. Check out these steps to get on the right track before you jump into the project headfirst.Continue Reading
5 best practices to complete a SharePoint Online migration
Moving from an on-premises system to SharePoint Online offers businesses new capabilities, such as Power Suite and site analytics. These best practices can help with migrations.Continue Reading
How automated content tagging improves findability
Companies that use AI to automatically tag their metadata can improve findability of content across the entire organization. AI tagging vendors can help businesses get started.Continue Reading
Knowledge bases benefit customer service, call center training
Knowledge bases provide call center agents with training documents and answers to frequently asked questions as they continue to work from home, handling high call volumes.Continue Reading
How to manage unstructured data using an ECM system
Enterprise content management systems are the most common system in which businesses manage unstructured data, which includes documents, spreadsheets, and audio and video files.Continue Reading
Adobe Sign business workflows bypass COVID-19 restrictions
Adobe Sign's automated digital processes help businesses transition from in-person pen-and-paper signings to e-signature processes amid lockdowns and social distancing.Continue Reading
Media workflow management takes a page from DevOps, Agile
Taking lessons from software development methods, agile content collaboration and management tools promote speed, flexibility and teamwork in digital media workflows.Continue Reading
What the CCPA means for content security
Now that the CCPA is in full effect, businesses must adjust their processes to better protect content. Organizations should prioritize security to avoid fines.Continue Reading
What to consider when developing a corporate taxonomy
Finding information efficiently within a company is key for user productivity. Businesses should develop an enterprise search strategy to improve content navigation and discovery.Continue Reading
4 cloud ECM best practices for businesses to heed
Employing cloud-based security, using team collaboration tools, and creating a system for naming and tagging files are necessary to manage content across a distributed enterprise.Continue Reading
Get to know key features of content services platforms
A content services platform is more than a database -- it is an intelligent information engine. Organizations should be familiar with all the features of the CSP.Continue Reading
What to consider with the digitization of business processes
Many companies want to go digital, but they shouldn't abandon physical paper. Not everyone can digitize quickly, so it's important to accommodate them in a digital transformation.Continue Reading
How businesses can optimize data-driven content creation
The amount of content available on the internet grows every day. It is important for businesses to use data to make sure their content reaches the intended audience.Continue Reading
Consider content first in a digital transformation
Organizations should think about content and where it will live at the beginning of any digital transformation to avoid headaches and extra work down the road.Continue Reading
Businesses shift from ECM to content services platforms
Many organizations are making the shift to content services platforms, as it creates a digital workplace, making files accessible to employees both inside and outside the office.Continue Reading
Personalization engines help engage and retain customers
Content personalization is essential to getting the right material to the right customers. Here are some personalization engines that can help you better target your content.Continue Reading
Top 5 Office 365 skills for SharePoint administrators
Microsoft SharePoint administrators need to branch out in their Office 365 skill set to support products tightly integrating with the file sharing and collaboration platform.Continue Reading
Box cloud content management helps simplify digital work
Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation.Continue Reading
Employee engagement necessary for digital transformation projects
With four generations of employees in the workplace and confusion about projects, technology adoption efforts can fall flat. Here's how you can reach your workforce.Continue Reading
5 tips for designing a personalization strategy
Companies using digital need some kind of personalization strategy to succeed. These five tips will help you use personalization engines to improve content management processes.Continue Reading
How can businesses use shoppable content?
Shoppable content can be found within a number of digital experiences, including blogs, photos, videos, photo captions and social media. Here's what you need to know.Continue Reading
8 steps to building a website taxonomy
Building a website taxonomy can help make website content better categorized and more easily searchable by users. Here are eight steps to building your own website taxonomy.Continue Reading
5 reasons why businesses continue to see the value of SharePoint
Though Microsoft has added new features to Office 365 -- replacing some SharePoint functions -- many businesses still choose to cling to the legacy system.Continue Reading
5 tips to improve personalization with machine learning
Personalization engines use machine learning to optimize content for individual customers. Here are some tips on how your business can improve personalization.Continue Reading
3 ways snackable content creates relevant digital experiences
Businesses can deliver snackable content through contextual commerce, content as a service and digital twinning to create innovative digital experiences.Continue Reading
SEC's iXBRL requirements met with optimism -- and trepidation
Compliance with the SEC's new Inline XBRL requirements will change financial reporting processes. The benefits are there, but not everyone is optimistic about the change.Continue Reading
5 steps for digital workplace transformation
Organizations each have their own challenges in a digital workplace transformation. Here are five tips for a smooth transition toward that digital experience.Continue Reading
Make the most of data governance capabilities in Office 365
According to a survey of Microsoft users, many companies are not using the data governance tools available in Office 365. John Peluso, CTO of AvePoint, explains why that might be.Continue Reading
How does AI aid in metadata tagging?
Using AI in tagging, a business task that once took hours now takes minutes, freeing employees for more pressing tasks and making them more productive.Continue Reading
Consider nonfunctional requirements for content services
If developers do not build security, auditing, reporting and accessibility into content services from the very beginning, they will face major challenges implementing them later on.Continue Reading
The power of enterprise collaboration software and tools
Research indicates that companies are snapping up enterprise collaboration software. But do they know how to boost worker productivity and derive ROI from these tools? This guide explores how companies are using collaboration software to achieve ...Continue Reading
How cloud services can empower the future of work
The Akumina Employee Experience Platform and Templafy show how cloud services are changing the way employees work, whether the workplace is a ballpark or a traditional office.Continue Reading
Use data to create personalized content customers actually want
As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data, personalization engines cause more challenges.Continue Reading
E-commerce content management systems power personalization
Today's customers expect an engaging, personalized experience, even when shopping online. Learn how an e-commerce-ready CMS can point enterprises in the right direction.Continue Reading
E-commerce information systems, content management join forces
Content management to power e-commerce systems takes on greater importance in personalizing customer engagement by aligning processes, data and tools in unified platforms.Continue Reading
Securing content as cloud environments proliferate
Content security requires strategies for enterprise content management systems -- and that goes double for a cloud-based CMS. Mixed on-premises and cloud environments add a tech twist.Continue Reading
Be aware of new OneDrive and SharePoint security features
SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help.Continue Reading
Five ways ECM software can benefit your organization
Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face.Continue Reading
Future of SharePoint on solid ground, despite rumors
On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives.Continue Reading
Acquia methodically bridges enriched content and e-commerce
The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento.Continue Reading
Five areas to focus on in a SharePoint and GDPR compliance strategy
SharePoint admins need to be ready for the General Data Protection Regulation, too. Expert Reda Chouffani suggests five things to focus on when preparing for GDPR.Continue Reading
Future of collaboration technology: More Slack and AI, less email
Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants?Continue Reading
Digital transformation hinges on information governance policies
Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success.Continue Reading
Free GDPR tool for SharePoint aids data privacy compliance
A free, open source tool for SharePoint helps admins build a GDPR management hub to comply with the EU's data privacy law.Continue Reading
Five ways SharePoint plays a key role as a digital workspace tool
New working structures, rules and geographies have made SharePoint a more and more important platform, as it enables workers to get it done anytime, anywhere, on any device.Continue Reading
Leading brands see the need for personalized content
Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies.Continue Reading
AR content is the next frontier for execs to manage, monetize
So you've built a great augmented reality platform for consumers at play or field staff at work. Now, all you need is to find and catalog the content to populate it.Continue Reading
Strategizing cloud GDPR compliance for the content app stack
Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May.Continue Reading
Six things to know about today's SharePoint implementations
As companies migrate their on-premises Microsoft SharePoint sites to the cloud, here are some things they should know about the current state of the platform.Continue Reading
How will WP Engine's $250M influx affect the future of WordPress?
The already-large WordPress provider WP Engine is getting a massive cash infusion, but what does that mean for the content management market? Expert Geoffrey Bock weighs in.Continue Reading
Agile content management leads to iterative value
An Agile approach to enterprise content management enables companies to continually improve ECM systems and add value steadily and quickly. Here's how to make it work.Continue Reading
A step-by-step guide to SharePoint 2016 migration
If you're considering a SharePoint 2016 upgrade or migration, here is a step-by-step guide and a migration tool to make the transition as seamless as possible.Continue Reading
Why Microsoft Azure is the backbone of the Office 365 subscription
With cloud-based services becoming more and more essential to collaboration and productivity for companies, the Office 365 subscription looks to Microsoft Azure to help round out its services.Continue Reading
Three ways to import Power BI data into SharePoint
Whether you want to import raw data, use a URL or analyze data with Excel, here's the how-to on bringing Microsoft Power BI data into SharePoint.Continue Reading
Microsoft OneNote goes mainstream after long adolescence
More than a dozen years after its initial release, is Microsoft OneNote finally poised for mainstream content and collaboration market success?Continue Reading
How to connect Power BI with SharePoint
Here's a step-by-step guide on how to connect Power BI with SharePoint team sites without uploading files, allowing you to export and analyze data much more seamlessly.Continue Reading
Challenges of combining structured and unstructured data
Business intelligence tools can turn company data into valuable insights, but unstructured data is often a missing component. It doesn't have to be.Continue Reading
How does SharePoint 2016 differ from SharePoint 2013?
SharePoint 2016 will bring new features on premises, but many upgrades focus on easier integration with cloud-based Office 365 services.Continue Reading
What causes SharePoint 2013 performance issues?
SharePoint 2013 performance is a major concern, especially when it comes to SharePoint in the cloud. What steps can companies take to prevent a SharePoint slowdown?Continue Reading
Effective WCM systems work behind the scenes
Effective Web content management systems work behind the scenes to organize and present information based on audiences' actual needs.Continue Reading
How to build visual workflows in SharePoint
Editing workflows in SharePoint has become more intuitive, with Visio integration that makes it easier to alter the structure of business processes.Continue Reading
How much do you know about SharePoint and BPM?
SharePoint may not be the first BPM tool that comes to mind, but it has its benefits for streamlining and adding value to processes. Do you know what they are? Take our quiz to find out.Continue Reading
How do SharePoint's BPM benefits measure up?
SharePoint's strengths may lie in collaboration and content management, but how can enterprises tap into its oft-overlooked BPM benefits?Continue Reading
New technologies take on records management challenges
An explosion of information is forcing organizations to recycle their folders and go digital. But change won't come easy.Continue Reading
A SharePoint upgrade can educate users about information governance
Upgrading or migrating to a new version of SharePoint gives companies a chance to clean up their content and revive information governance training.Continue Reading