IT management

IT career paths

• data engineer

  A data engineer is an IT professional whose primary job is to prepare data for analytical or operational uses.

• Certified Information Security Manager (CISM)

  Certified Information Security Manager (CISM) is an advanced certification that indicates that an individual possesses the knowledge and experience required to develop and manage an enterprise information security (infosec) program.

• cloud architect

  A cloud architect is an IT professional who is responsible for overseeing a company's cloud computing strategy.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• What is IT/OT convergence? Everything you need to know

  IT/OT convergence is the integration of information technology (IT) systems with operational technology (OT) systems.

• change control

  Change control includes the various steps needed to process changes made to a product or system. Completion of change controls in a systematic fashion is part of a change management process.

• converged infrastructure

  Converged infrastructure, sometimes called 'converged architecture,' is an approach to data center management that packages compute, networking, servers, storage and virtualization tools into a prequalified set of IT hardware.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• Microsoft Teams

  Microsoft Teams is cloud-based team collaboration software that offers core capabilities, including business messaging, calling, video meetings and file sharing.

• change management

  Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes and technologies.

• Zoom fatigue (virtual meeting fatigue)

  Zoom fatigue, also known as 'virtual meeting fatigue,' is the feeling of exhaustion that often occurs after attending a series of virtual video meetings.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• change control

  Change control includes the various steps needed to process changes made to a product or system. Completion of change controls in a systematic fashion is part of a change management process.

• IT project management

  IT project management is the process of planning, organizing and delineating responsibility for the completion of an organizations' specific information technology (IT) goals.

• workflow management

  Workflow management is the discipline of creating, documenting, monitoring and improving upon the series of steps, or workflow, that is required to complete a specific task.

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• identity management (ID management)

  Identity management (ID management) is the organizational process for ensuring individuals have the appropriate access to technology resources.

• change management

  Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes and technologies.

• middleware

  Middleware is software that bridges the gap between applications and operating systems by providing a method for communication and data management.