Employee experience
Employee experience influences recruiting, retention and turnover. Read news, guides and tips on how to create a positive experience throughout the entire employee journey, from onboarding to offboarding. See how HR software can support positive candidate experiences, improve digital workspaces, and support ESG, DEI, L&D, upskilling and employee wellness efforts.
Top Stories
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Feature
10 Apr 2024
Learn how to improve employee survey response rates
Employee feedback is a valuable tool for every organization, yet workers may not feel motivated to fill out surveys. Learn how to improve employee survey response rates. Continue Reading
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News
21 Mar 2024
Dell's plan to restrict remote worker promotions might backfire
Dell's new plan to restrict promotions for full-time remote workers may lead to employee turnover. But research says remote workers have always been at a disadvantage. Continue Reading
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Definition
10 Apr 2024
Zoom fatigue (virtual meeting fatigue)
Zoom fatigue, also known as 'virtual meeting fatigue,' is the feeling of exhaustion that often occurs after attending a series of virtual video meetings. Continue Reading
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Definition
08 Apr 2024
HR service delivery
HR service delivery is a term used to explain how an organization's human resources department offers services to and interacts with employees. Continue Reading
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Definition
01 Apr 2024
employee retention
Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a positive work atmosphere to promote engagement. Continue Reading
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Definition
27 Mar 2024
compensation management
Compensation management is the discipline and process for determining employees' appropriate pay and benefits. Continue Reading
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Definition
26 Mar 2024
HR technology (human resources tech)
HR technology (human resources technology) is an umbrella term for hardware and software used to automate the human resource function in organizations. Continue Reading
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News
21 Mar 2024
Dell's plan to restrict remote worker promotions might backfire
Dell's new plan to restrict promotions for full-time remote workers may lead to employee turnover. But research says remote workers have always been at a disadvantage. Continue Reading
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Definition
21 Mar 2024
social media recruitment (social media recruiting)
Social media recruitment, or social media recruiting, is the process of using social media platforms to identify, engage and vet people the organization may want to hire. Continue Reading
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Definition
08 Mar 2024
Betterworks
Betterworks is performance management software that helps workforces and organizations to improve manager effectiveness and employee performance, strengthening manager-employee relationships. Continue Reading
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Feature
29 Feb 2024
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR. Continue Reading
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Tip
29 Feb 2024
How HR can serve a critical role in change management
HR leaders must be involved with planning change management from the beginning, as they are integral to ensuring its success. Learn more about HR's role in change management. Continue Reading
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Feature
27 Feb 2024
What does vibecession mean and will it continue in 2024?
It can be difficult to explain the grim economic outlook when key indicators seemed fine. The term vibecession connects data and consumer perceptions. Continue Reading
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Tip
29 Jan 2024
10 top talent management software systems in 2024
Learn the top talent management software vendors and the advantages and disadvantages of each as well as important talent management software implementation considerations. Continue Reading
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Definition
16 Jan 2024
xAPI (experience API)
Experience API, also known as 'xAPI' or 'Tin Can API', is a software specification that allows learning technology products, such as systems, websites and applications, to collect and exchange data about a learner’s experiences when they interact with these products. Continue Reading
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Feature
16 Jan 2024
54 trending HR buzzwords
HR buzzwords -- such as quiet quitting, ghost jobs and industry hopping -- are all over social media. People are turning to social media to discuss their thoughts on the workplace. Continue Reading
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Feature
03 Jan 2024
Why empathy in the workplace is important
Empathy fuels happy, engaged employees. Learn some benefits and tips for making empathy part of your corporate culture. Continue Reading
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Feature
21 Dec 2023
9 examples of performance review goals
Performance reviews are crucial for employee development and organizational success, offering benefits for both parties. Learn about performance review goals and how to implement them. Continue Reading
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Feature
21 Dec 2023
Apple's spatial computing could make offices less relevant
Apple's upcoming Vision Pro, a spatial computing platform, could revolutionize virtual collaboration, potentially making traditional offices less important. Continue Reading
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Tip
07 Dec 2023
6 tips to navigate an employee performance review
Worried about your next employee performance review? Follow these six tips to get the most out of it. Continue Reading
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Tip
06 Dec 2023
Using collaboration behavior data to inform buying decisions
Collaboration apps do more than just let employees work together. They also generate a valuable trove of user data that can help companies become more efficient. Continue Reading
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News
01 Dec 2023
Republican skepticism over federal telework gets airing
House Republicans put federal agencies on the defensive over federal telework, with two lawmakers suggesting that working from home is equivalent to sitting on a couch all day. Continue Reading
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Definition
28 Nov 2023
corporate culture
Corporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices. Continue Reading
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Definition
21 Nov 2023
boomerang employee
A boomerang employee is a person who leaves a company and returns to work for the same company in the future. Continue Reading
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Definition
20 Nov 2023
upskilling
Upskilling is a workplace trend that provides training programs and development opportunities to expand an employee's abilities and minimize skill gaps. Continue Reading
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Feature
15 Nov 2023
Super commuting: Everything you need to know
Super commuting is increasing as companies recall workers to the office. It offers cost savings and work-life balance but entails travel challenges. Continue Reading
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Definition
14 Nov 2023
continuous learning
Continuous learning is the ongoing expansion of knowledge and skill sets. In the context of professional development in the workplace, it's about developing new skills and knowledge, while also reinforcing what has been previously learned. Continue Reading
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Definition
08 Nov 2023
employee resource group (ERG)
An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or identity. Continue Reading
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Feature
02 Nov 2023
Mental health statistics and their impact on the workplace
Amid lingering mental health effects of the COVID-19 pandemic, organizations look to support employees. Tech shows promise for improving the root causes of work wellness issues. Continue Reading
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Definition
31 Oct 2023
e-learning (online learning)
E-learning -- also called 'electronic learning' or 'web-based training' -- is anywhere, anytime instruction delivered over the internet or a corporate intranet to students and other learners via a browser. Continue Reading
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Definition
26 Oct 2023
employee training and development
Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of employees. Continue Reading
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Feature
24 Oct 2023
4 environmental impacts of remote work
Remote work could have certain sustainability advantages over in-office work. Business and HR leaders can consider these when deciding what options to offer employees. Continue Reading
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Feature
23 Oct 2023
A guide to sustainability certifications for professionals
From starter-level training to in-depth ESG reporting, explore more than 30 sustainability classes, credentials and certifications that working professionals can consider now. Continue Reading
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Definition
16 Oct 2023
employee sentiment analysis
Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee feedback and other unstructured data to quantify and describe how employees feel about their organization. Continue Reading
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Definition
10 Oct 2023
digital culture
Digital culture refers to the behaviors, practices and values that develop from the use of digital technologies. Continue Reading
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Definition
10 Oct 2023
employee experience
Employee experience is a worker's perception of the organization they work for during their tenure. Continue Reading
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Definition
05 Oct 2023
learning experience platform (LXP)
A learning experience platform (LXP) is an artificial intelligence (AI) driven peer learning platform delivered using software as a service. Continue Reading
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Definition
04 Oct 2023
human resource management (HRM)
Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization's employees. Continue Reading
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Tip
03 Oct 2023
Harnessing UC tools to address proximity bias in the workplace
Hybrid work offers employees flexibility, but they run the risk of losing out to those who are in the office full time. Unified communications tools can help close the gap. Continue Reading
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Tip
03 Oct 2023
A list of the most popular MOOCs to consider in 2023
Massive open online courses help learners across the globe acquire new skills, brush up on their professional skills and pursue credentials. Explore some favorite platforms. Continue Reading
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Tip
28 Sep 2023
How to build an effective upskilling program for employees
Learn how upskilling can benefit an organization by helping to fill open positions and the steps needed to create a program that involves management and employee feedback. Continue Reading
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Feature
26 Sep 2023
Bossware explained: Everything employees should know
There isn't a productivity-related metric that bossware doesn't track, so companies need clear goals for employee monitoring to cut through the noise. Continue Reading
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Tip
25 Sep 2023
10 top learning experience platforms to use in 2023
The benefits of learning experience platforms are many, especially now that more employees are working remotely. Here are some of the top LXPs and features to consider right now. Continue Reading
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News
20 Sep 2023
Oracle adds employee recognition, rewards to its cloud HCM
Oracle boosts its Cloud HCM suite with an employee recognition platform and healthcare-tailored workforce scheduling tool, leveraging insights from its $28B Cerner Corp. purchase. Continue Reading
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Tip
19 Sep 2023
What are the advantages and disadvantages of MOOCs?
The need to continuously retrain employees has contributed to the growing popularity of massive open online courses. Explore the pros and cons of this learning approach. Continue Reading
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Definition
19 Sep 2023
employee onboarding and offboarding
Employee onboarding involves all the steps needed to get a new employee successfully deployed and productive, while offboarding involves separating an employee from a firm. Continue Reading
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News
18 Sep 2023
Zoom releases work management tools for the contact center
The video conferencing vendor expands its CCaaS offerings with its Workforce Engagement Management suite, which includes forecasting and scheduling tools for agents and managers. Continue Reading
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Tip
14 Sep 2023
How CIOs can build cybersecurity teamwork across leadership
Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity. Continue Reading
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Definition
14 Sep 2023
skill-based learning
Skill-based learning develops students through hands-on practice and real-world application. Continue Reading
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Feature
13 Sep 2023
11 signs of toxic workplace culture
Toxic workplace culture was a major contributor to the 'great resignation.' Employees are leaving work environments that are disrespectful, unethical, negative and stressful. Continue Reading
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Definition
13 Sep 2023
gamification
Gamification is a strategy that integrates entertaining and immersive gaming elements into nongame contexts to enhance engagement and motivate certain behaviors. Continue Reading
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Definition
12 Sep 2023
people analytics (HR analytics)
People analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their effect on business goals and evaluate the effectiveness of HR initiatives. Continue Reading
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Definition
08 Sep 2023
learning management system (LMS)
A learning management system is a software application or web-based technology used to plan, implement and assess a specific learning process. Continue Reading
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Definition
31 Aug 2023
virtual agent
A virtual agent -- sometimes called an intelligent virtual agent, virtual rep or chatbot -- is a software program that uses scripted rules and, increasingly, artificial intelligence (AI) applications to provide automated service or guidance to humans. Continue Reading
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Tip
30 Aug 2023
6 benefits of a learning management system
A learning management system can support employee upskilling and reskilling, among other benefits. Learn more about how an LMS can help companies improve employee learning. Continue Reading
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Definition
29 Aug 2023
HR help desk
HR help desk refers to a central source of information employees can consult about human resource questions. Continue Reading
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Feature
23 Aug 2023
6 top workplace safety concerns
Explore the importance of workplace safety, discover six workplace safety concerns and learn how to ensure a safer work environment for all with workplace safety tips. Continue Reading
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Definition
17 Aug 2023
competency framework
A competency framework is a structure that defines a set of competencies, or skills, for each role in an organization. Continue Reading
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Definition
04 Aug 2023
virtual reality sickness (VR motion sickness)
Virtual reality sickness (VR motion sickness) is the physical discomfort that occurs when an end user's brain receives conflicting signals about self-movement in a digital environment. Continue Reading
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News
03 Aug 2023
Lawmakers seek to restrict 'bossware'
AI-enabled bossware and employee monitoring tech is getting increasing attention in the U.S. Senate and by the White House. An effort may be made to get a bill passed. Continue Reading
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Feature
02 Aug 2023
4 sustainability ideas for hybrid offices
Sustainability ideas for hybrid offices include examining heating and cooling practices and encouraging carpooling. Learn more ideas HR leaders can implement. Continue Reading
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Feature
02 Aug 2023
Digital dexterity explained: Everything you need to know
Help employees face their fear of change in the digital world. Digital dexterity can improve employee engagement and efficiency -- all while creating a better business outcome. Continue Reading
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Feature
28 Jul 2023
Urban doom loop explained: What it means for businesses
Offices are exceedingly vacant across major cities, and some experts worry it's indicative of an urban doom loop. Continue Reading
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Feature
19 Jul 2023
58 awful corporate jargon phrases you can't escape
Business jargon runs rampant in the workplace. Here's a guide to deciphering the lingo. Continue Reading
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Feature
18 Jul 2023
IT hiring picks up amid ongoing economic concerns
TechTarget's 2023 salary and careers survey shows most organizations are hiring for selected IT skills, making progress on DEI initiatives and offering workplace flexibility. Continue Reading
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Definition
14 Jul 2023
role-playing game (RPG)
A role-playing game (RPG) is a game in which each participant assumes the role of a character that can interact within the game's imaginary world. Continue Reading
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Infographic
07 Jul 2023
Facing the edge: The glass cliff at a glance
Being aware of the glass cliff is vital to preventing it. Understanding and recognizing these harmful situations can help mitigate the negative consequences female leaders face. Continue Reading
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Feature
06 Jul 2023
Facing the edge: The glass cliff at a glance
Being aware of the glass cliff is vital to preventing it. Understanding and recognizing these harmful situations can help mitigate the negative consequences female leaders face. Continue Reading
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Definition
28 Jun 2023
STEMinism
STEMinism is a portmanteau that combines the acronym STEM (science, technology, engineering and math) with feminism. Continue Reading
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Definition
27 Jun 2023
Occupational Safety and Health Administration (OSHA)
The Occupational Safety and Health Administration (OSHA) is responsible for protecting worker health and safety in the United States. Continue Reading
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Definition
22 Jun 2023
diversity, equity and inclusion (DEI)
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and participation of different groups of individuals. Continue Reading
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Tip
21 Jun 2023
Office hoteling pros and cons for hybrid work
As hybrid work gains traction, companies must rethink how they want to allocate their offices. Office hoteling offers some advantages, but be careful of the pitfalls. Continue Reading
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Feature
21 Jun 2023
Should you offer unlimited time off? 8 pros and cons
Unlimited time off helps companies demonstrate that they trust their employees, but disadvantages include workers deciding not to use their PTO. Learn more pros and cons. Continue Reading
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Guest Post
20 Jun 2023
3 ways to use AI to improve employee experience
Technology like conversational AI and large language models can potentially help companies improve employee experience. Learn how HR leaders can use them. Continue Reading
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Definition
16 Jun 2023
employee Net Promoter Score (eNPS)
The employee Net Promoter Score (eNPS) is a metric used by employers to assess employee loyalty. Continue Reading
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Feature
14 Jun 2023
How to increase employee engagement on sustainability
Getting employees excited about sustainability topics doesn't just happen. Here's how initiatives such as sustainability ERGs and volunteering opportunities can spark engagement. Continue Reading
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News
09 Jun 2023
Ceridian burnout tool gauges exhaustion, cynicism, efficacy
Ceridian has developed a 'burnout dashboard' to identify employees experiencing work fatigue. Although intended to help, some fear it could penalize underperforming workers. Continue Reading
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Feature
05 Jun 2023
70-plus common business abbreviations to know
Some common abbreviations and acronyms include PTO, SMART and WFH. Continue Reading
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Feature
01 Jun 2023
Tech shame explained: Everything you need to know
Combat tech shame at work and create an inclusive culture. Address knowledge gaps, provide training and foster open communication to boost productivity and engagement. Continue Reading
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News
31 May 2023
Generative AI could make employee surveys truly anonymous
Qualtrics is exploring generative AI to maintain anonymity in employee surveys by rewriting responses, a move that could enhance participation and trust. Continue Reading
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Definition
16 May 2023
human resources (HR) generalist
A human resources generalist is an HR professional who handles the daily responsibilities of talent management, employee onboarding, and administering compensation and benefits plans for the human resources department. Continue Reading
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Tip
16 May 2023
Why sustainability improves recruitment, retention
Publicizing sustainability efforts can help a company with employee recruitment. Learn how sustainability is also affecting retention, as well as some best practices for HR leaders. Continue Reading
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Feature
15 May 2023
Should your company start a spot bonus program?
A spot bonus program can positively affect employee experience as long as spot bonuses are delivered quickly yet sparingly. Learn some spot bonuses best practices. Continue Reading
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Definition
11 May 2023
employee lifecycle
The employee lifecycle is a human resources model that identifies the different stages a worker advances through in an organization and the role HR plays in optimizing that process. Continue Reading
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Definition
03 May 2023
digital nomad
A digital nomad works from any location and uses technology to perform their job while moving to new destinations. Continue Reading
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News
02 May 2023
White House begins inquiry of employee monitoring practices
The White House has launched an inquiry into employee monitoring practices. It follows the U.S. Blueprint for an AI Bill of Rights, which seeks limits on unchecked surveillance. Continue Reading
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Feature
01 May 2023
An examination of what it means to be a woman in tech
What does it mean to be a woman in tech and how can companies help their female workers? Learn how companies can offer support. Continue Reading
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Feature
26 Apr 2023
Benefits of employee recognition programs and ideas to try
Employee recognition programs can lead to happier workers, which helps companies overall. Learn some benefits of employee recognition programs as well as potential pitfalls. Continue Reading
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Feature
25 Apr 2023
Proximity bias explained: Everything you need to know
Proximity bias is an emerging type of cognitive bias that threatens remote workers. Learn how to mitigate this mindset based on outmoded standards. Continue Reading
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Tip
19 Apr 2023
Tap collaboration devices for employee experience data
Collaboration devices play a key role in supporting employee experience, from extracting engagement data to improving hybrid meeting parity. Continue Reading
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Feature
18 Apr 2023
9 essential social media guidelines for employees
Social media posts can go viral in seconds. Some guidelines can help both employees and companies understand online expectations. Continue Reading
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Definition
14 Apr 2023
continuous performance management
Continuous performance management, in a human resource (HR) management context, is the supervision of an employee's performance through one-on-one discussions and ongoing feedback from supervisors during regularly scheduled check-ins. Continue Reading
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Feature
30 Mar 2023
Successful hybrid working mixes tech, policy and culture
IT leaders at Enterprise Connect discuss their strategies for successful hybrid working, from transparent team agreements to parity between home and office setups. Continue Reading
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News
29 Mar 2023
ChatGPT makes gains in HR, one beta at a time
HR vendors are cautiously adopting ChatGPT to summarize text and create job descriptions, but concerns about bias and inaccuracy limit its use -- for now. Continue Reading
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Feature
29 Mar 2023
Collaboration tools help and hinder workplace accessibility
Cloud-based collaboration tools have improved workplace accessibility for people with disabilities. But IT leaders must examine where collaboration tools still fall short. Continue Reading
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Feature
28 Mar 2023
5 best practices in performance reviews
Performance reviews are a stressful time for many employees. Learn the best practices HR leaders should ensure managers follow to make the reviews go as smoothly as possible. Continue Reading
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Tip
22 Mar 2023
Workplace transformation: 8 steps to build a successful plan
The pandemic might have changed the workplace for good. Here's how to ensure that your organization's physical spaces, business processes and technology suit employees' workstyles. Continue Reading
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Definition
21 Mar 2023
employee engagement
Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work. Continue Reading
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News
13 Mar 2023
How the SVB collapse upended payroll for thousands
The Silicon Valley Bank collapse came as a shock to payroll processors, who had to quickly explain what happened to customers and create alternative payment plans. Continue Reading
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Feature
10 Mar 2023
5 ways to boost morale during Employee Spirit Month
Some ways to keep employee morale high include giving recognition, planning a team activity and offering incentives. Continue Reading
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News
03 Mar 2023
A question at HR Tech: Will ChatGPT take HR jobs?
ChatGPT has sparked interest about its effect on HR. It could offer HR new capabilities, such as generating job ads, but there are concerns about errors and bias. Continue Reading
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Feature
28 Feb 2023
How companies can avoid a poor candidate experience
In a competitive job market, companies must learn how to avoid a poor candidate experience. Here are some best practices to follow. Continue Reading